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Refunds and Exchanges

We do understand that sometimes the TV cover may need to be returned or exchanged for one reason or another.  We are happy to work out a solution, but please email us first before sending back.

Refunds or exchanges will be offered on the following terms:

  • If the item/s provided are incorrect or faulty, please contact us to discuss the problem.
  • Refund or exchange will be at the discretion of TVCovers.com.au
  • You must advise of faulty or incorrect items within 7 days of receiving your goods.
  • Change of mind on purchases will be at the discretion of TVCovers.com.au. Contact must be made direct to us by the customer in regards to change of mind purchase within 7 days of receiving your item. Goods must not be returned without prior approval.
  • The customer is responsible for all postage charges if you wish to return the item/s. If a refund is issued, TVCovers.com.au will refund the purchase price only.

Email either This email address is being protected from spambots. You need JavaScript enabled to view it. or use the contact page to discuss a refund or exchange. Of course we will treat every request on its merits and we are more than understanding that sometimes goods are unsuitable.

You can download the returns form by clicking on the PDF icon below:

 

 

 

Attachments:
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